Contact information

Correspondence information

elem6 s.r.o.
NAGANO PARK
U Nákladového nádraží 3146/6
130 00 Praha 3 - Žižkov
Česká republika

E-Mail: [email protected]

Bank details:
2900336529 / 8330
IBAN: CZ7620100000002400320854
SWIFT: FIOBCZPPXXX
FIO Banka a.s. for payments in EUR of the Slovak Republic

Wholesale B2B customers

E-Mail: [email protected]

Billing information

elem6 s.r.o.
Braškovská 15/308
161 00 Praha 6
Česká republika

IČO: 24232335
DIČ: CZ24232335

The company is registered in the Commercial Register at the Municipal Court in Prague, Section C, insert no. 200563.

Collection points for complaints

Please send your complaint together with the filled RMA form to one of the following addresses:

Germany
Es tut uns leid zu hören, dass Sie Probleme mit Ihrem Produkt haben. Um sie schnell und bequem von zu Hause aus zu lösen, registrieren Sie Ihre Beschwerde bitte HIER. Wir werden uns um den Rest kümmern.
Alle Beschwerden über unsere Produkte werden von unserem autorisierten FIXIT SA Service ([email protected]) bearbeitet.

Poland
W celu zgłoszenia urządzenia do reklamacji kliknij TUTAJ.
* Uprzejmie informujemy, że z dniem 31.12.2021 zakończyliśmy współpracę z serwisem Tech Foto.
Od dnia 1.1.2022 naszym autoryzowanym serwisem jest FIXIT SA ([email protected], +48 13 492 61 05).

Hungary
Ú.Bypass Kft.
szerviz cím: 1211 Budapest, Mansfeld Péter u. 27.
+36 1 490 0290
[email protected]
https://szerviz.bypassnet.hu

Slovakia
Slovak Telekom / kiosk Pôjde to
OC Avion
Ivánska cesta 12
Bratislava – Ružinov, 821 04
+421 910 523 832
[email protected]

Czech Republic
BELS cz
Černoleská 482
256 01 Benešov
+420 277 002 200
[email protected]

Address for sending goods in case of withdrawal from the purchase agreement

elem6 s.r.o. - Areál Poldi - Comp alfa
Průmyslová 274
272 01 Kladno
Email: [email protected]

Send the completed form for withdrawal from the purchase agreement together with the returned goods. The form can be downloaded here.

Please do not send complaints or correspondence to this address.

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